What to include in an Airbnb welcome book
The essential information every guest needs, organised into a welcome book they will actually use.
The best Airbnb welcome books answer questions before guests have to ask. They feel warm and personal, but they are also practical, scannable and easy to keep up to date.
Start with the arrival essentials
Put the address, parking, key access and check-in sequence first. Guests are most likely to need these details while travelling, so keep the language short and the steps unambiguous.
Cover the property basics
Include Wi-Fi, heating, hot water, appliances, waste and recycling, safety information and any house rules. Group related details so guests can find them quickly.
Add the advice only a host can give
Share your genuinely useful local recommendations: the reliable breakfast spot, the best nearby walk and where to pick up essentials after hours.
Finish with checkout and what comes next
A simple checkout checklist reduces uncertainty. Follow it with a friendly review prompt and a direct booking link for guests who would love to return.